Privacy Policy

Effective: October 23, 2025

This Privacy Policy explains how Mazzaroth Labs LLC ("Mazzaroth Labs", "we", "us") collects, uses, and shares information when you use our websites, products, and services (the "Services").

1) Information We Collect

• Identifiers: name, email address, phone number, postal address (if provided).
• Device and Usage: IP address, device identifiers, browser type, operating system, pages viewed, and interactions with the Services.
• Cookies and Similar Technologies: small text files used for session continuity, preferences, analytics, and security.
• Communications: contents of messages you send us (e.g., email or forms) and related metadata.
• Commercial Information: transaction-related details if you purchase services from us.

2) How We Use Information

• Provide, operate, and improve the Services.
• Communicate with you, including optional SMS/text messaging.
• Protect against fraud, abuse, and security risks.
• Comply with legal obligations and enforce our Terms.
• Research, analytics, and service development.

3) Phone Numbers and SMS/Text Messaging

• Collection: If you provide your phone number and opt in, we process it to send you texts, maintain consent/opt-out records, and troubleshoot delivery.
• Use: We may send account notices, service updates, and marketing messages. Consent is not a condition of purchase. Message frequency varies. Msg & data rates may apply.
• Opt-Out: Reply STOP to cancel; HELP for help. You can also email support@mazzarothlabs.com.
• Sharing for Delivery: We may use communications providers (e.g., SMS aggregators/carriers) to deliver messages and manage compliance. Carriers are not liable for delayed or undelivered messages.
• Retention: We retain your phone number and opt-in/opt-out records as required by law and for compliance, then delete or de-identify them.

4) Legal Bases for Processing (GDPR/UK GDPR)

• Consent: for marketing SMS and certain analytics/cookies.
• Contract: to provide Services you request.
• Legitimate Interests: service improvement, security, and communications related to your use of the Services.
• Legal Obligation: compliance with applicable laws.

5) Sharing and Disclosure

• Service Providers: hosting, communications, analytics, and security vendors who process information on our behalf under contract.
• Legal/Compliance: to comply with laws or lawful requests, or to protect rights, property, or safety.
• Business Transfers: as part of a merger, acquisition, or sale of assets.
• No Selling of Personal Information: We do not sell your personal information. We do not share personal information for cross-context behavioral advertising as defined by certain U.S. state laws.

6) Data Retention

We retain information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. We then delete or de-identify information.

7) Security

We implement reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is completely secure.

8) International Transfers

If you access the Services from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries where we or our service providers operate.

9) Your Rights

• EEA/UK: You may request access, correction, deletion, restriction, objection, or portability. You may also withdraw consent at any time where processing is based on consent.
• U.S. (e.g., CA, CO, CT, UT, VA): You may request access, deletion, correction, and to limit the use and disclosure of sensitive personal information, as applicable. You have the right to not be discriminated against for exercising your rights.
• Exercising Rights: Email support@mazzarothlabs.com. We may verify your identity to process requests.

10) Cookies and Tracking

We may use first-party cookies for essential functionality and analytics. You can control cookies through your browser settings. At this time, we do not respond to Do Not Track signals.

11) Children’s Privacy

The Services are not directed to children under 13. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.

12) Changes to this Policy

We may update this Privacy Policy from time to time. The Effective date reflects the latest update. Your continued use of the Services means you accept the updated policy.

13) Contact

Questions about privacy? Email support@mazzarothlabs.com.